Effective date / Last updated: October 30, 2026
Glyphcore is an Ontario sole proprietorship operating at glyphcore.ca. Glyphcore’s owner is responsible for privacy matters. Contact gate@glyphcore.ca with questions, requests or concerns.
When you contact us, we receive the name, email address, message and any attachments you provide. We use these to answer questions and provide customer service.
Checkout asks for your email, name, shipping and billing addresses, and phone number. You can also provide order notes, including colour requests. We use contact, delivery and order information to process purchases, prepare and ship garments, communicate with you, and handle returns, complaints or disputes.
Please do not send payment-card details or unnecessary sensitive information through our contact form, email or order notes.
GoDaddy provides our website, store and business email services. Stripe is connected for card payments, and PayPal is enabled. Payment providers handle payment information according to the method you choose and their own privacy notices. Provider privacy notices: GoDaddy, Google, Stripe and PayPal.
We pack orders ourselves and ship within Canada using Canada Post. We share the information needed to send and deliver your parcel.
Our contact form uses Google reCAPTCHA to help detect spam and automated misuse. Providers may process information outside Canada, where it may be subject to local laws and lawful access by authorities.
The website uses cookies and related technologies. GoDaddy-associated measurement sends technical and usage information, including information to Google Analytics. This can include pages visited, interactions, device and browser details, and visitor or session identifiers.
Accept and Decline are available on the cookie banner. In our checks, Decline prevented new Google Analytics cookies, but some measurement requests continued before a choice and after Decline. Declining cookies therefore does not mean that no information is sent. We do not describe this information as anonymous.
We are confirming the full purposes, recipients and retention of this measurement with GoDaddy. An on-site control to change an earlier cookie choice has not been verified. Contact gate@glyphcore.ca to ask about available withdrawal options. Emailing us does not itself change tracking in your browser.
Our routine is to review ordinary enquiries monthly for deletion three months after resolution or inactivity, unless still needed for an order, complaint, dispute or legal obligation. Deletion follows a manual review and is not automatic.
Our policy requires keeping tax records and supporting documents generally for at least six years from the end of the last tax year they relate to, or longer where required. Retention of the existing platform measurement is still being confirmed.
Email gate@glyphcore.ca to request access to or correction of your information, ask about its use or disclosure, request deletion or withdrawal of consent, or raise a concern. We may need to verify your identity. Legal requirements or an ongoing transaction may limit what can be deleted or discontinued; we will explain applicable limits.
You can also contact the Office of the Privacy Commissioner of Canada. We will update this notice when practices change. A policy update alone does not replace consent where it is required.